When purchasing a product through the Site, you agree to pay the purchase price listed on the Site for the Product (the ‘Purchase Price’).
Payment of the Purchase Price may be made through a Payment Gateway Provider such as Stripe, PayPal, or Google Pay. In purchasing a product through the Site, you warrant and represent that you agree to be bound by the applicable Terms and Conditions, Privacy Policy, and other relevant legal documentation provided by the Payment Gateway Provider.
Once the purchase is completed, you will receive a receipt to confirm that the payment has been received. We may also record your purchase details for future use.
If you are not pleased with your purchase, we may, at our sole discretion, refund the Purchase Price minus the shipping cost within thirty (30) days of your purchase, provided that.
- the item is in its original packaging, including instruction manuals and all accessories;
- the item is unworn, unopened, unused, and in its original condition;
- a receipt or alternative proof of purchase is produced.
You acknowledge and agree that you will be solely liable for any postage or shipping costs in facilitating the refund claim.
If you wish to request a refund or a replacement, you must email [email protected] with your receipt or alternative proof of purchase and the reason for your request within thirty (30) days.
Where the refund or replacement request is accepted, we will provide instructions on returning the item promptly.
When issuing a refund, if the item was purchased using a particular payment method, you will be refunded using the same payment method in reverse.
Please allow ten business days for the funds to be transferred.
Under our warranty for material defects and quality in the product, you are entitled to a replacement or refund for a major product failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the product repaired or replaced if the product fails to be of acceptable quality and the failure does not amount to a major failure.
If you wish to make a warranty claim under this clause, you must email your receipt or alternative proof of purchase and a description of material defects and quality in the product to [email protected] within thirty (30) days.
Where the warranted claim is accepted, we may, at our sole discretion, either repair or replace any defective product or part thereof with a new or remanufactured equivalent at no charge to you for parts or labor.
You acknowledge and agree that you will be solely liable for any postage or shipping costs in facilitating the warranty claim.
The warranty claim shall be the sole and exclusive warranty we grant. It shall be the sole and exclusive remedy available to you in addition to other rights and under a law about the product to which this warranty relates.
All implied warranties, including the warranties of merchantability and fitness for use, are limited to thirty (30) days.
Our warranty for material defects and artistry in the product does not apply to products subjected to misuse, abnormal service or handling, or alteration or modification in design or construction.
You acknowledge and agree that we may use third-party delivery companies and are not the delivery provider.
If an item is lost or damaged during the delivery, you shall contact the delivery service provider to request a refund or make a claim.
DIGITAL PRODUCTS
When purchasing a product through the Site, you agree to pay the purchase price listed on the Site for the Product (the ‘Purchase Price’).
Payment of the Purchase Price may be made through a Payment Gateway Provider such as Stripe, PayPal, or Google Pay. In purchasing a product through the Site, you warrant and represent that you agree to be bound by the applicable Terms and Conditions, Privacy Policy, and other relevant legal documentation provided by the Payment Gateway Provider.
Once the purchase is completed, you will receive a receipt to confirm that the payment has been received. We may also record your purchase details for future use.
Due to the nature of digital content, all purchases of digital products, courses, and memberships from our Site are final unless a refund is required under relevant consumer protection laws.